Digital Marketing & Search

Be Found at the Moment the Decision Starts

SEO, Google Ads and conversion rate optimisation for Singapore businesses whose buyers search before they call.

Keyword strategy, campaign structure and page design are built from your buyers' actual search behaviour — never a standard keyword pack.

We work inGoogle AdsGoogle Analytics 4Google Business ProfileSearch ConsoleMeta Business SuiteLinkedIn Campaign ManagerSemrushMailchimpAdobe Premiere ProDaVinci ResolveAdobe Creative SuiteCanva

The Challenge

Your buyer starts on Google, not on the phone. They compare three or four firms in ten minutes on what they can see: search position, review count, and whether anything suggests the firm is currently active. Expertise you cannot demonstrate online is expertise the buyer never learns about — which is how competitors with a fraction of your track record end up on the shortlist.

10 min

a typical buyer spends building their shortlist

3–4

firms that make it, out of everyone available

Our Method

How We Build a Digital Marketing & Search Plan

The same three steps run through every engagement. Applied to this service line, they look like this.

  1. 01

    Identify buyer behaviour

    We establish what your buyers actually type, at what stage, and what they compare once results appear — the real queries, not the ones your team assumes.

  2. 02

    Find why they buy, and where

    Then which of those searches carry genuine purchase intent and which are idle research. That distinction decides where budget goes and where it would be wasted.

  3. 03

    Convert it into how they buy from you

    We take the high-intent positions organically and by paid search, then build the landing experience that turns those visits into enquiries.

What We Deliver

Capabilities Under This Pillar

03.1

Search Engine Optimization

Technical foundations, content and authority — the three things that decide organic position, worked together rather than in isolation.

  • Technical site audit and remediation
  • Keyword research built from real search demand
  • On-page optimisation and content structure
  • Link building and Google Business Profile optimisation

03.2

Pay-Per-Click Advertising

Paid search aimed at people already in market, managed against cost per enquiry rather than clicks or impressions.

  • Google and Bing Ads campaign management
  • Retargeting across search and display
  • Shopping campaign setup for e-commerce
  • Geo-targeting down to district level

03.3

Conversion Rate Optimization

The layer most agencies skip. Traffic is worthless if the page it lands on cannot convert it.

  • Landing page design and build
  • A/B testing on offer, copy and layout
  • Heatmapping and session behaviour analysis
  • Form and enquiry flow optimisation

03.4

Lead Capture & Follow-Up

Enquiries rarely die because they were bad. They die because nobody replied on day three.

  • Lead magnets suited to your sector
  • Instant acknowledgement and staged nurture
  • Review acceleration to build search credibility
  • CRM handover so nothing sits in one inbox

For the Owner / Principal

Enquiry volume you can trace to a source, and a clear cost per lead.

For the Sales Team

Warmer conversations — prospects arrive having read your material and seen your reviews.

For Finance

Ad spend billed transparently at cost, with the management fee stated separately.

Our Approach

How We Deliver This Pillar

  1. 01

    Fix measurement first

    Buying traffic before tracking works means paying for data you cannot read. Setup comes before spend, always.

  2. 02

    Separate intent from interest

    High-intent terms get budget. Research-stage terms get content. Confusing the two is the most common way ad money disappears.

  3. 03

    Send traffic somewhere built for it

    A campaign pointed at a homepage wastes most of what it buys. Dedicated pages per campaign, tested against each other.

  4. 04

    Compound the organic

    Paid buys position today; organic earns it permanently. Running both means you are visible now and cheaper later.

What You Actually Receive

Deliverables

Concrete outputs, not activity descriptions. Every item below is something you can open, keep and use.

  • Technical SEO audit with prioritised, actionable fixes
  • Keyword strategy mapped to buyer intent and sales stage
  • Google Business Profile fully optimised
  • Live paid search campaigns with conversion tracking installed
  • Landing pages built and tested against a control
  • Monthly report on rankings, enquiries and cost per enquiry

Engagement Shapes

How Digital Marketing & Search Usually Gets Scoped

These are the shapes this work commonly takes — starting points for a conversation, not fixed packages. Your actual scope is built after the diagnostic and quoted in writing.

01

Search Foundations

When the basics have never been done properly.

  • Technical audit and priority fixes
  • Google Business Profile optimisation
  • Keyword strategy and page mapping
  • Tracking and conversion setup

02

Search & Paid Programme

When you need position now and position later.

  • Everything in Search Foundations
  • Ongoing SEO content and link building
  • Google Ads managed against cost per enquiry
  • Landing pages and conversion testing

03

Full Demand Engine

When search, conversion and follow-up should run as one system.

  • Everything in Search & Paid Programme
  • Continuous CRO and A/B testing programme
  • Review acceleration system
  • Lead nurture automation and CRM integration

Fees are quoted in writing after the diagnostic and do not move unless the scope does. We do not publish rate cards because the right scope depends entirely on what the diagnostic finds.

What Happens When

A Typical Timeline

Indicative, and adjusted to your scope. You will have a dated plan before anything begins.

  1. 01

    Audit & setup

    Week 1–2

    Technical audit, tracking installation, Google Business Profile rebuild and keyword mapping. Nothing is bought until measurement works.

  2. 02

    Launch

    Week 3–4

    Paid campaigns go live on high-intent terms, first landing pages published, on-page fixes deployed.

  3. 03

    Early optimisation

    Month 2–3

    Paid campaigns tuned against real cost-per-enquiry data. Organic content published on cadence. First A/B tests running.

  4. 04

    Compounding

    Month 4+

    Organic position begins carrying more of the load, letting paid concentrate on the gaps. Monthly reporting throughout.

Being Clear Upfront

What's Included — and What Isn't

Most disputes between an agency and a client come from an assumption nobody wrote down. This is us writing it down.

Always included

  • Accounts created in your name, with you as owner
  • Full conversion tracking and call attribution
  • Landing pages built and hosted with your site
  • Transparent reporting on every dollar of spend

Not included

  • Advertising spend itself — billed by Google directly to your account
  • Guaranteed rankings or lead volume; nobody can honestly promise these
  • Purchased or spam link schemes, which risk penalties
  • Full site rebuilds — that sits under Marketing Technology

Common Questions

Before You Ask

How long until we see results?

Paid search produces enquiries within days of launch. Organic position on competitive local terms typically starts shifting in month two or three and compounds from there. Anyone promising page one in four weeks is selling you something else.

How is ad spend billed?

Your budget goes directly to Google from your own account, so you see exactly what is spent. Our management fee sits on top of the plan and is stated in your proposal — never bundled into the spend where you cannot see it.

Can you guarantee rankings or leads?

No, and we would be wary of anyone who does. Google does not sell rankings and no agency controls them. What we commit to is the work, the cadence, and full transparency on what each enquiry costs so you can judge the return on your own numbers.

Do we own the accounts?

Always. Google Ads, Analytics, Search Console and Business Profile stay in your name. If we part ways, the history and the data stay with you.

What if our website cannot be fixed?

Sometimes that is the honest finding, and we will say so rather than optimising something structurally broken. Rebuilds sit under Marketing Technology & Analytics, and we would scope that separately rather than quietly absorbing it.

Explore the Other Pillars

Ready to stop losing deals to firms that are simply easier to find? Book a free 30-minute strategy call — we'll show you where your visibility is leaking before you spend a cent.